Login & Reset password
Login​
The login process is a two-step verification system that ensures secure access. The login process involves two main steps:
- The user’s username and password are authenticated, and a one-time password (OTP) is sent to the user’s phone
- The user submits the OTP for verification. Upon success, a SharedKey is returned for subsequent encrypted communication
tip
A two-step login process that employs encryption methods to secure communication between a client application and the Mobile Banking API. The process is designed to authenticate users and establish a secure session through the use of encryption keys and one-time passwords (OTPs).
The following diagram provides an overall flowchart of the login process:

important
The blue color stands for Actions in Client App while the yellow color stands for Actions in API service.
Reset password​
